Step count is wrong

The last half dozen or so times I’ve played, the step / distance count for my rounds has been incorrect, such as saying 120 steps when it’s more like 2,000. Is this a new bug and what should I do to fix it? Thanks!

Hey Katie, it sounds like maybe you’ve encountered some sort of bug here. Would you mind sending an email to help@udisc.com and including as much information as possible? Screenshots of what you’re seeing with the discrepancy would be very helpful as well. :smiley:

I have seen something similar. The step count is accurate if my phone is in a pocket, but not in my y bag, either carry or Zuca cart. Hope this helps figure it out.

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Oh that makes some kind of sense! I just got a cart, and it’s been off ever since! Doh! Thanks for the info!

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