This issue has been resolved as of September 3, 2024 at 3:30pm ET. Please make sure to close and reopen the app if you’re still running into issues!
Team UDisc (with the help of many players!) has identified an issue with scores not populating on leaderboards for UDisc Pro members. This affects any rounds that were scored within the past few days.
Our team is working to process the rounds affected and we’ll be sure to update here when the issue is fixed.
You’re more important than your score, but we’ll make sure your score shines bright on the leaderboard in no time Thanks for your patience!
In addition to this, when I look at all time leaderboards, and sometimes 2024 or monthly leaderboards, it is not showing all 100 top rounds. For some reason, it cuts off a lot of the scores. I wondered if this was limiting the view based only on people paying the subscription, but 2024 has more on the leaderboard. Seems like all time should at least have as many as 2024.
This image shows Beacon Hills in Utah and the all time leaderbaord. It only shows 59 names and used to be filled.
Thanks for noticing this! It looks like everything is reflecting accurately here. There was a change made to leaderboards in November 2023 to only show each player’s best round. This means that if a player plays the course often (multiple times), only their best round would populate for the given timeframe. Courses like the screenshot you sent along likely have many of the same players playing the course which means that even though they have multiple entires, only the best would display on the leaderboard.
I am aware of that change and don’t think that checks out here. Here is the reason why - If you look at Beacon Hills in Utah > under the 2024 rounds, there are way more than the ALL. If there weren’t an issue, wouldn’t the ALL have all of the same players and more from previous years?
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Sorry for any confusion. I can understand why that would still feel incorrect. The issue is that the all time leaderboard only pulls from the top 200 scores. So the likely scenario here, is that of those top 200 scores, many of the usernames shown currently also hold many other spots. I know that is a bit confusing, and I hope it clears things up. If not though, definitely let us know.
We do hope to make some improvements to the leaderboards at some point down the road, so I will be sure to pass along this feedback.
Thanks for your patience!