Round Mapping not working properly when using Pixel Watch 4 and phone is locked during round

When I start a round on my phone, if I don’t unlock it every hole, the round doesn’t map properly (extremely short step count and distance). This also happens while keeping score on my Google Pixel 4 Watch (and while my phone is locked, as that’s the point of the watch scoring ofc!). I confirmed that Location is on for Udisc’s app settings (Allow only while using the app and Precise Location) and Physical Activity as well.

Thank you!

Hey Ramana!

Is the issue with the GPS map of your round, or with just the activity metrics like step count? Can you tell me as well if these are solo rounds or rounds played with friends? And if it’s a round with friends, did you finish the scorecard, or did one of them?

Hi Marky! It affects the GPS map of the round, and the step count and other activity metrics. These are rounds played with friends. We do finish the scorecards each time.

Hey Ramana, who is finishing the scorecard? You or one of them?

I am! I’ll enter the last score on my watch and it will let me know to finish the round on my phone. I’ll unlock it and it shows me the usual End of Round stats etc.

Thank you! I’m sharing all of this with the Engineering team, and I’ll get back to you with more information as soon as I can. If you find any other details you can share, please do!

Much appreciated! Thank you!