When opening the courses map on the iphone app, the app will often “refresh” up to like 10 times in a row, where the little basket icons will kinda pulse. During this time the map can’t be interacted with (as soon as you try it ‘refreshes’ and resets your interaction), and you have to wait for it to stop spazzing out.
The desired interaction would be to open the map and interact with it immediately without being interrupted. It used to work this way, and in a recent update it started doing this.
I have confirmed with 3 others on iphone this happens although on Android (one person) it doesn’t.
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@squips thanks for reporting this here. What platform are you on, iOS or Android? Have you tried to uninstall and reinstall the app? If you can send a screen recording of what you’re running into to help@udisc.com this can help our team get this fixed.
Thanks for your help!
Hey @squips,
Wanted to circle back and let you know that our team is aware of this issue. It’s not something that can be fixed right away, but we’ll make sure it does get fixed in the long-term. Really appreciate you reaching out to let us know about this!
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This was on IOS. Tried reinstalling and have the same result.
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Thank you so much for your reply Sam! We are aware of this, and we hope to get it taken care of sometime soon. This is happening as any new courses load, and should typically not happen for more than maybe 20-30 seconds, depending on how long it’s been since you last opened the app. Thanks for your patience. We’ll keep you updated once this has been taken care of.