# I just updated my app and it wont stop crashing on my phone **URL:** \ **Category:** UDisc App\ **Created:** [October 26, 2024, 6:05pm UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322 "2024-10-26T18:05:47Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![lordtamale](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/lordtamale/32/851_2.png) [@lordtamale](https://forum.udisc.com/u/lordtamale)\ **Post date:** [October 26, 2024, 6:05pm UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/1 "2024-10-26T18:05:48Z")
I’ve un-installed multiple times and it keep crashing without opening. Im able to use it on my tablet, but im not bringing that out to the course with me. ---
**Author:** ![ghunter726](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/ghunter726/32/12888_2.png) [@ghunter726](https://forum.udisc.com/u/ghunter726)\ **Post date:** [October 26, 2024, 6:42pm UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/2 "2024-10-26T18:42:52Z")
Im having the same issue. I updated today for the beta version and App would not load on my android phone. Tried -uninstall and reinstalled; still doesnt load -Turned off beta test version in app store, uninstalled and reinstalled; still crashing ---
**Author:** ![crypticbroseph](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/crypticbroseph/32/63528_2.png) [@crypticbroseph](https://forum.udisc.com/u/crypticbroseph)\ **Post date:** [October 26, 2024, 10:08pm UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/3 "2024-10-26T22:08:21Z")
Im having the same issue. Uninstalled \> reinstalled. Left beta. Cleared cache and memory. Im on the latest android build for a s24 ultra as of 10/1. Edit: I was able to get the app to launch. I also disconnected and powered off my galaxy watch and it seemed to load without issue after reinstalling while the watch was off ---
**Author:** ![powderman](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/powderman/32/130260_2.png) [@powderman](https://forum.udisc.com/u/powderman)\ **Post date:** [October 27, 2024, 1:28am UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/4 "2024-10-27T01:28:33Z")
Same issue here. Will not open since the update. ---
**Author:** ![thud81](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/thud81/32/28970_2.png) [@thud81](https://forum.udisc.com/u/thud81)\ **Post date:** [October 27, 2024, 3:51am UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/5 "2024-10-27T03:51:12Z")
Same here, Pixel Pro Fold. ---
**Author:** ![bucketaheado](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/bucketaheado/32/75414_2.png) [@bucketaheado](https://forum.udisc.com/u/bucketaheado)\ **Post date:** [October 27, 2024, 7:41am UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/6 "2024-10-27T07:41:45Z")
Same… in fear of losing that weekly streak! Also glad its not just me ---
**Author:** ![pellamelion](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/pellamelion/32/25750_2.png) [@pellamelion](https://forum.udisc.com/u/pellamelion)\ **Post date:** [October 27, 2024, 7:54am UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/7 "2024-10-27T07:54:28Z")
Same problem. V.20.0.12 Tried uninstall, deleted data, deleted buffer Samsung s22 ultra ---
**Author:** ![espiau](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/espiau/32/277_2.png) [@espiau](https://forum.udisc.com/u/espiau)\ **Post date:** [October 27, 2024, 10:18am UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/8 "2024-10-27T10:18:40Z")
Same here, android beta tester last version. It just load the main screen, then it get closed ![Screenshot_20241027_111709_com.regasoftware.udisc](https://us1.discourse-cdn.com/flex024/uploads/udisc/original/3X/3/6/361996998aead34e7668742d904af961759ba7be.jpeg) ---
**Author:** ![wazowski08](https://avatars.discourse-cdn.com/v4/letter/w/eada6e/32.png) [@wazowski08](https://forum.udisc.com/u/wazowski08)\ **Post date:** [October 27, 2024, 3:00pm UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/9 "2024-10-27T15:00:43Z")
Same problem for me. I actually left the beta group, uninstalled and reinstalled. Seems to be working now. I’m on a Pixel 6a ---
**Author:** ![belegyelof](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/belegyelof/32/81690_2.png) [@belegyelof](https://forum.udisc.com/u/belegyelof)\ **Post date:** [October 27, 2024, 3:50pm UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/10 "2024-10-27T15:50:39Z")
I’m having same issues. ---
**Author:** ![jonte74](https://avatars.discourse-cdn.com/v4/letter/j/f05b48/32.png) [@jonte74](https://forum.udisc.com/u/jonte74)\ **Post date:** [October 27, 2024, 3:50pm UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/11 "2024-10-27T15:50:41Z")
Same here, Pixel phone 😔 ---
**Author:** ![marky](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/marky/32/19_2.png) [@marky](https://forum.udisc.com/u/marky)\ **Post date:** [October 27, 2024, 3:52pm UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/12 "2024-10-27T15:52:24Z")
Hey all, thanks for your patience! _ **This is a beta only issue.** _ We have located the crash and have a fix but it’s waiting on approval from Google. Please note that this is only happening right now on the beta version (20.0.12) of the app. If you’d like to [leave the beta](https://support.google.com/googleplay/answer/7003180?hl=en) you can do so via the Google Play Store. Ensure that you have truly been removed, as Google has to do this. (It can take a few minutes.) Then reinstalling the production version (20.0.11) of the app will eliminate the crash. ---
**Author:** ![xlnc44](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/xlnc44/32/27029_2.png) [@xlnc44](https://forum.udisc.com/u/xlnc44)\ **Post date:** [October 27, 2024, 11:54pm UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/13 "2024-10-27T23:54:58Z")
I uninstalled Beta from Play, Waited a minute. Installed the official version. ALL GO. Sooo… if I want to receive BETA versions in future… do I need to uninstall & reinstall the BETA version once the issues are sorted? (Wish it was working for me yesterday, I was told I was 8 over when I was 7 over so could have got a slightly better club tag (Not that I deserve a better tag for going 7 over!. q8D ---
**Author:** ![marky](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/marky/32/19_2.png) [@marky](https://forum.udisc.com/u/marky)\ **Post date:** [October 29, 2024, 11:49pm UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/14 "2024-10-29T23:49:40Z")
Hey Geoff, You can definitely rejoin the beta if you want via the Play Store. The crash has been fixed, so if you choose to rejoin the app should be working again, even on the beta version. ---
**Author:** ![eddieschrieffer](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/eddieschrieffer/32/11428_2.png) [@eddieschrieffer](https://forum.udisc.com/u/eddieschrieffer)\ **Post date:** [November 13, 2024, 1:57am UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/15 "2024-11-13T01:57:11Z")
I’m having the same issue. With an iPhone 7, the app refuses to open. This is the UDisc PRO version. Any help? ---
**Author:** ![jenn](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/jenn/32/23_2.png) [@jenn](https://forum.udisc.com/u/jenn)\ **Post date:** [November 13, 2024, 3:12am UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/16 "2024-11-13T03:12:16Z")
Hey @eddieschrieffer, Thanks for reaching out here. This is a separate issue than the last crash. Our team found an issue that’s isolated to iOS 15 and is causing the app to crash if location services are used. We’re looking into getting this fixed, but in the short term you can head to **Settings → Apps → UDisc \> Location and select ‘Never’** This will disable location services which means that some tools won’t be available to you but it will mean the app won’t crash. We’ll post an update in this forum once things are fixed. Really appreciate your patience with this! ---
**Author:** ![marky](https://sea2.discourse-cdn.com/flex024/user_avatar/forum.udisc.com/marky/32/19_2.png) [@marky](https://forum.udisc.com/u/marky)\ **Post date:** [November 14, 2024, 3:22pm UTC](https://forum.udisc.com/t/i-just-updated-my-app-and-it-wont-stop-crashing-on-my-phone/466322/17 "2024-11-14T15:22:16Z")
Hey @eddieschrieffer, this issue has now been fixed. If you’ll update to the latest version of the app, you should no longer experience the crash. If you do, please let me know!